Hbajeee Privacy Policy – How Your Data Is Protected

Welcome to hbajeee. We believe the foundation of a trusted gaming platform starts with the user's Privacy Policy comply with. In this document, we clearly explain how your personal data is collected, where it is used, and how it is kept secure.

This Privacy Policy Applies to the hbajeee website, mobile app, and all digital services. By using our platform, you are considered to have accepted this policy.

If you have any questions, feel free to reach out to our support team directly. Our Bangla-speaking team is always ready to help.

Hbajeee collects certain information to deliver the best gaming experience and maintain platform security. Details are outlined below:

Information You Provide Directly

When you create an account or use our services on hbajeee, the information you provide directly includes:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Username and password (stored in encrypted form).
• Payment information (card numbers are not stored).
• Documents submitted for identity verification (NID, passport, etc.).

Automatically Collected Information

When you use our platform, certain information is collected automatically:

Hbajeee uses your data only for specific, defined purposes. It is never used for anything unnecessary or unauthorized.

Primary Use

• Account Management: Creating, verifying, and maintaining your account.
• Payment Processing: Processing deposits and withdrawals securely.
• KYC Verification: Confirming identity in accordance with international regulations.
• Support Services: To understand your issue and provide the right solution.
• Security: Preventing fraud and unauthorised access.

Secondary Use (With Your Consent)

• Sending personalised promotions and bonus offers.
• Statistical analysis to improve your platform experience.
• Informing you about new features or games.

Hbajeee never sells your personal data. However, limited information may be shared with trusted third parties to operate our services:

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Agencies: To complete the KYC process.
• Technology Partners: Server hosting and security service providers.
• Legal Authorities: Under a court order or valid request from a regulatory authority.

These third parties are bound by hbajeee's Privacy Policy are contractually bound to comply. They may not use your data for their own purposes.

The hbajeee website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: For login sessions and security purposes — these cannot be disabled.
• Functionality Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand platform usage statistics (anonymised).
• Marketing Cookies: To show relevant offers — you can turn this off.

You can manage or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features on the platform.

Hbajeee follows industry-leading technology and processes to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protection against cyber attacks.
• Restricted Access: Only authorised personnel can access data on a need-to-know basis.
• Regular Backups: Encrypted backups to prevent data loss.
• Suspicious Activity Monitoring: Automated monitoring system running 24/7.

Hbajeee's Privacy Policy you have full control over your own data. You can exercise the following rights at any time:

To exercise your rights, email us at: support@hbajeee.biz — You will typically receive a response within 7 business days.

Hbajeee strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or process the data of any minor.

• Age verification is required at the time of registration.
• Proof of age documentation may be requested in cases where there is doubt.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.

If you believe your child is using our platform, please contact us immediately.

Hbajeee may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the new date. For significant changes, you will be notified by email.

Continuing to use the platform after any changes are made means you accept the updated policy. We recommend checking this page regularly to stay informed.

This Privacy Policy regarding any questions, complaints, or requests to exercise your rights through the following:

• Email: support@hbajeee.biz
• Live Chat: Log in to the platform and chat with us directly — average response time is 2 minutes.
• Data Protection Requests: Send an email to the same address with the subject line "Data Request".

Our Bengali-speaking support team is available 24/7 to assist you.